Shipping Info
From our skate shop to your doorstep
All prices below are in euros. Standard shipping rates depend on your order value and destination. The available options and final shipping charge are shown at checkout.
Order processing: before your parcel leaves
Your total waiting time consists of order processing plus transit time. Transit times in the table below start after dispatch, not when you place your order.
Our webshop warehouse is located in Amsterdam behind our Amsterdam store. That means you can find, admire and try all our products there. We also have a shop in Berlin and in Antwerp, but we do not ship from there. Having this combination also means that if we have a lot of customers in our Amsterdam store, sometimes shipping out everything within 24 hours can be hard or impossible. In busy periods some delays are to be expected. Please be patient with us.
If you really need your package as soon as possible, you can choose Priority shipping on the checkout page. Priority packages use the faster UPS service for delivery.
Orders fulfilled from our main warehouse weborders usually have their first carrier scan around 2–3 days after being placed.
Items at an axternal warehouse: If an item is in an external warehouse, then it says so on the product page. Please allow an additional 1–2 weeks before dispatch. The transit time for your destination comes after this extra waiting time.
pre order products: When products are listed with a (pre-order) mark then this means that the product is not in stock yet and is on its way from the factory to us. The expected arrival time in our warehouse is listed in the product description on our webshop.
Small parcel / letterbox shipping €3
For deliveries to the Netherlands and Belgium, we offer a €3 small-parcel / letterbox option for a shipping weight of up to and including 250 g. This option has no tracking. The estimated transit time is 1–2 days after dispatch. Availability is shown at checkout.
The €3 option has no order-value condition. If your order qualifies for free standard shipping, choose the free standard option instead.
Shipping rates and estimated transit times by destination
UPS Priority is an optional service with a fixed shipping price, regardless of the order-value bands shown below. “Free” refers to standard shipping only. Transit times are estimates taken from our shipping service descriptions, not delivery guarantees, and do not include order processing. Where no estimate is available, this is stated below.
| Destination | Orders up to €199.99 | Orders €200–€299.99 | Orders €300 and above | Standard transit after dispatch | UPS Priority | UPS Priority transit after dispatch |
|---|---|---|---|---|---|---|
| Netherlands | €6 | Free | Free | 1–2 days | €25 | 1–2 days |
| Belgium | €7 | Free | Free | 1–2 days | €30 | 1–2 days |
| Germany | €6 | Free | Free | 2–3 days | €55 | 1–2 days |
| Liechtenstein | €7 | Free | Free | 3–4 days | €65 | 1–2 days |
| Cyprus, Croatia, Lithuania, Slovenia | €15 | Free | Free | 7–9 days | €72 | 2–3 days |
| France, Luxembourg, Austria, Italy | €13 | €5 | Free | 2–3 days | €60 | 1–2 days |
| Spain, excluding Las Palmas province | €13 | €5 | Free | 2–3 days | €60 | 1–2 days |
| Spain: Las Palmas province | €25 | €14 | Free | 1–4 weeks | €75 | 3–7 days |
| Denmark, Poland, Sweden, Czechia, Portugal, Hungary | €20 | €10 | Free | 2–7 days | €60 | 1–2 days |
| Ireland, Latvia, Slovakia | €23 | €11 | Free | 3–7 days | €70 | 2–3 days |
| Albania, Andorra, Bulgaria, Estonia, Finland, Greece, Malta, Monaco, Romania | €35 | €17 | Free | 3–8 days | €60 | 1–2 days |
| Norway | €25 | €14 | Free | 14–21 days | €75 | 1–6 days |
| Switzerland | €25 | €14 | Free | 2–3 days | €75 | 1–2 days |
| United Kingdom | €15 | €7 | Free | 14–21 days | €45 | 1–3 days |
| Bosnia and Herzegovina, Montenegro, North Macedonia, Serbia, Ukraine | €30 | €17 | €10 | 7–9 days | €65 | 1–3 days |
| Turkey | €30 | €17 | €10 | 14–21 days | €65 | 1–4 days |
| United States | €50 | €45 | €40 | 1–4 weeks | - | - |
| Russia | €60 | €60 | €50 | 1–4 weeks | - | - |
| Other destinations covered by our Rest of World zone | €50 | €45 | €40 | 1–4 weeks | - | - |
Taxes
For citizens outside of the European Union, you will not pay VAT tax, but you will need to pay import tax.
- VAT tax is not included in the pricing on our website if you are outside the EU
- You will need to pay your countries Import tax!
If you want to read more exciting facts and examples about tax, have a look at our Payment Information page on:
https://www.thisissoul.com/pages/payment-information
Ready to roll?
Add your favourites to your basket and enter your delivery address at checkout to see the shipping options available for your order. Whether it’s your first pair or a fresh setup, we’re glad to be part of your next skate adventure!